Responsible Gaming

Gamble responsibly and stay in control

Gambling is a leisure activity that involves risk. Outcomes are determined by chance, and no strategy can guarantee a win. Previous results do not influence future results, and a losing run does not mean that a win is due. Only gamble with money you can afford to lose after your ordinary living costs, financial commitments and other priorities have been covered.

Before you play, decide how much time and money you are comfortable spending. Treat those amounts as entertainment expenses rather than an investment. Set your own boundaries before gambling begins, and do not change them in response to losses, wins or pressure to continue. Taking regular breaks can also help you keep gambling in perspective.

Signs that gambling may be becoming a problem

Problem gambling can affect anyone, regardless of age, income or experience. It may develop gradually, so it is useful to pay attention to changes in your behaviour, mood and finances. Consider taking a break and seeking support if you:

• Spend more time or money gambling than you originally intended.
• Keep gambling to recover losses or believe that a win is bound to happen soon.
• Borrow money, sell belongings or use money set aside for bills to gamble.
• Hide your gambling or feel the need to be dishonest with family, friends or colleagues about it.
• Feel restless, irritable, anxious or preoccupied when you are not gambling.
• Neglect work, study, relationships, health or other responsibilities because of gambling.
• Gamble when upset, stressed, lonely or bored as a way to change how you feel.
• Try to stop or cut back but find that you cannot maintain your plan.

You do not need to wait for gambling to cause serious harm before asking for help. A conversation with someone you trust or an independent support service can be useful at any stage.

Practical tools for safer gambling

Small, deliberate decisions can make it easier to keep gambling within limits. Casino Midas may provide account and safer gambling options that help you manage access and spending. The availability and operation of these options can depend on the service, your location and applicable requirements. Review the information shown in your account and contact support through the available website channels if you need clarification.

Steps you can take

1. Set a personal spending amount for gambling and stop when that amount has been reached.
2. Decide how long a gambling session will last and use a reminder to take a break or finish on time.
3. Keep gambling money separate from money needed for rent, mortgages, utilities, food, transport, education and other essential costs.
4. Avoid gambling with borrowed money, credit intended for another purpose or money that belongs to someone else.
5. Do not gamble while affected by alcohol, drugs, tiredness or strong emotions, as these can affect judgement.
6. Do not chase losses. Accept that losses are part of gambling and stop rather than trying to win them back.
7. Keep your account details private and do not allow another person to use your account.
8. Review your gambling activity from time to time and consider whether it remains affordable and enjoyable.
9. Tell a trusted person about the limits you have set if accountability would help you follow them.
10. Take a longer break whenever gambling feels stressful, secretive or difficult to control.

If you want to stop gambling, ask about available account closure, cooling-off or self-exclusion arrangements. Self-exclusion is a serious commitment designed to prevent access for a chosen period or in accordance with the applicable process. Do not open another account or use another person’s account to get around a restriction. If you believe you may be at risk of doing so, seek independent support as soon as possible.

Limits and restrictions are most effective when they are set before gambling takes place. They should not be viewed as a guarantee that gambling will always remain affordable. Your circumstances can change, so review your choices regularly and act early if your spending, time or feelings start to change.

Getting help and support in Australia

If gambling is affecting your finances, relationships, work, study or wellbeing, confidential support is available. You can speak with a qualified counsellor or a health professional, or use an independent gambling support service available in your state or territory. Gambling Help Online and local support services provide information, counselling and guidance for people who gamble as well as their families and friends.

You can ask for help even if you are unsure whether your gambling is a problem. Support services can help you understand your behaviour, plan a break, manage financial concerns and decide what steps may be appropriate. They can also support affected family members and friends, who may need advice about setting boundaries and protecting household finances.

If you are worried about someone else

Approach the conversation calmly and choose a suitable time. Focus on what you have noticed and how it affects you, rather than blaming or criticising the person. Encourage them to speak with an independent service and avoid lending money to cover gambling losses. You can seek support for yourself even if the other person does not want help.

If there is immediate danger

Gambling-related stress can sometimes contribute to severe distress. If you or another person may be in immediate danger, contact emergency services or a crisis support service in Australia without delay. If you are experiencing thoughts of self-harm, do not stay alone and seek urgent professional assistance.

Independent support is separate from Casino Midas and can provide advice that is focused on your wellbeing. Speaking with a service early may make it easier to protect your finances, relationships and mental health.

Account safety, age and personal responsibility

Online gambling is intended for adults who are legally permitted to use the service. You must meet the applicable age and legal requirements before creating or using an account. Do not allow children or other underage people to access gambling services, devices or payment methods.

Use practical safeguards at home if children or vulnerable people may have access to your devices. Keep passwords private, use device controls where appropriate and log out after each session. These steps do not replace supervision, but they can reduce the risk of another person accessing your account.

Protecting your finances

• Maintain a household budget that separates essential expenses from entertainment spending.
• Check account activity and payment records regularly so unexpected transactions can be identified promptly.
• Do not share payment details, passwords or verification information with another person.
• Contact your financial institution if you notice activity that you do not recognise.
• Ask a trusted person or financial counsellor for help if gambling debts or money concerns are becoming difficult to manage.

Casino Midas may apply account checks, restrictions and other measures in line with its operating requirements and applicable law. These measures are not a substitute for personal decisions or professional support. You remain responsible for using the service in a lawful, informed and controlled way.

Responsible gambling is an ongoing process. Review your limits, take breaks and act promptly if gambling stops feeling enjoyable or affordable. If you need information about available safer gambling options, use the support and account channels provided on the Casino Midas website. For independent advice, contact a recognised Australian gambling support service or a qualified health professional.